Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you use our online store (the “Store”) or interact with our services. By using the Store, you agree to the practices described below.​

1. Information We Collect​

We only collect information necessary to provide and improve our services:​

  • Personal Identification Information: Name, email address, phone number (provided when you create an account or place orders).​
  • Order & Shipping Information: Shipping address, payment method details (we do not store full payment card data—processed via secure third-party providers).​
  • Browsing & Device Data: Device type, browser, IP address, and Store usage (e.g., products viewed) — collected via standard web tools to optimize your experience.​

2. How We Use Your Information​

Your information is used for:​

  • Processing and fulfilling your orders (e.g., shipping products, sending order confirmations).​
  • Providing customer support (responding to inquiries via email/phone).​
  • Improving the Store (e.g., analyzing popular products to update our collection).​
  • Sending important updates (e.g., order delays, policy changes) — we never send unsolicited marketing without your consent.​

3. How We Protect Your Information​

We take reasonable steps to secure your data:​

  • Using encrypted connections (HTTPS) for all Store interactions.​
  • Restricting access to personal information to authorized team members only.​
  • Partnering with trusted third-party services (payment processors, carriers) that follow strict privacy standards.​

4. Third-Party Sharing​

We do not sell or rent your personal information. We may share data only with:​

  • Payment processors (e.g., to process your payment securely).​
  • Shipping carriers (e.g., to deliver your order).​
  • Legal authorities (if required by law, e.g., to comply with a court order).​

5. Your Rights​

You may:​

  • Access or correct your personal information via your Store account, or by emailing [email protected].​
  • Request deletion of your account (contact us at [email protected] — note this does not erase order records required by law).​

6. Policy Updates​

We may update this policy occasionally. Changes will be posted here with a new “Last Updated” date. Your continued use of the Store means you accept the updated policy.​

7. Contact Us​

For privacy-related questions, email: [email protected]​

Phone: (852) 5902 4984​

Address: ROOM P, 4TH FLOOR, LLADRO CENTRE, 72 HOI YUEN ROAD, KWUN TONG, HONG KONG